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Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Your credit union family will be ready to help.  We are ready to support you.

May 3, 2020

Dear Power Financial Credit Union Family,

We thank you for your patience and understanding as we continue to navigate through these times together. As we prepare to move towards safely and strategically re-opening, we would like to make you aware of changes to our hours of operation.

Contact Center

Beginning Monday, May 4, our Contact Center will resume normal hours of operation.  Monday to Friday from 8:00 am to 6:00 pm and Saturdays from 8:30 am to 1:00 pm.

Drive-Thrus at our Florida City and Sheridan branches

Beginning Saturday, May 9, our Florida City and Sheridan branch locations will resume Saturday hours of operation for drive thru services only.  Click here for updated hours of operation.

If the location states drive thru only, it will be the exclusive method of interaction for your transactional needs. If you need access to your safe deposit box or another service other than a monetary transaction, please proceed to the drive-thru for the request and we will guide you the rest of the way.

You also have access to several tools through our highly rated Mobile App.  Depositing checks is safe and simple through eDeposit. Download our App today and bank at your convenience 24/7.

Remember to link your PowerFi Visa® Debit and Credit Card to your Apple Pay or Google Pay wallet to reduce contact when checking out at most retailers.  Learn more about these services.

We also understand that there may be circumstances where members find themselves facing financial hardships.  We are here to help, and encourage members who may be impacted by COVID-19 to reach out to us to discuss how we may be of assistance.

At Power Financial Credit Union, we hear you, we respect you, and we will help you. Thank you for being a valued member of the Power Financial Credit Union Family!

Sincerely,

Allan M Prindle
President/CEO

If you should have any questions or concerns, please contact us at 800.548.5465 or email us at Listening@powerfi.org.

For additional information about COVID-19, please visit the CDC website

Past Messages:

March 4, 2020 Coronavirus Communication 

March 12, 2020 Coronavirus Update #2

March 14, 2020 Coronavirus Update #3

March 16, 2020 Coronavirus Update #4

April 6, 2020 Coronavirus Update #5

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